A Super Administrator will have access to all Sites, Computer Groups, and Features.
Default Features Included: User Management, Applications, Inventory, Windows Updates, OS Deployment, Ticketing, Policies, Download Agent, Anti-Virus, Remote Connect, Task History.
Super Administrator Role
Administrator
An Administrator will have access to all Computer Groups of any Sites that they have been assigned control.
Features Available: User Management.
Default Features Included: Applications, Inventory, Windows Updates, OS Deployment, Ticketing, Policies, Download Agent, Anti-Virus, Remote Connect, Task History.
Administrator User Configuration
Limited Administrator
A Limited Administrator will only have access to certain Sites, Computer Groups, and Features as specified.
Features Available: Applications, Inventory, Windows Updates, OS Deployment, Ticketing, Policies, Download Agent, Anti-Virus, Remote Connect, Task History.
Limited Administrator Configuration
Remote Support
A Remote Support User will be able to Remote Control all Computers on Sites assigned by the Super Administrator.
Remote Support Administrators will only be able to Remote Control computers.
Remote Support Administrators will not be able to add, edit or delete other users.
Remote Support Configuration
Report Reviewer
A Report Viewer will have Read-Only access to the Dashboard and Analytics of specific Sites assigned.