# Assign Ticket (To a User)
A Ticket can be assigned to one or multiple users.
To Assign a Ticket to a User:
1\. Select the **Tickets** View.
2\. Select a **Ticket** from the **Incoming Ticket Report** List.
3\. Click the **Ticket Actions** button, then select **Edit Ticket** from the drop-down menu.
4\. Click **ADD** (or **EDIT** if the Ticket is already assigned to a user).
5\. Select a **User(s)** from the list to assign the Ticket(s) to.
{% hint style="info" %}
To select more than one user use control + click or shift + click (cmd + click for mac).
{% endhint %}
6\. Click the **ASSIGN TO SELECTED USERS** button.
7\. Click **SAVE**.
{% hint style="success" %}
The Ticket is now assigned to a one or more Users.
{% endhint %}
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/assign-ticket-to-a-user.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.