> For the complete documentation index, see [llms.txt](https://docs.faronics.com/faronicsdeploy/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/assign-ticket-to-a-user.md).

# Assign Ticket (To a User)

A Ticket can be assigned to one or multiple users. 

To Assign a Ticket to a User:

![](/files/-MeWu1Ho5opHOfCP2HOo)

1\. Select the **Tickets** View.

2\. Select a **Ticket** from the **Incoming Ticket Report** List.

3\. Click the **Ticket Actions** button, then select **Edit Ticket** from the drop-down menu.

4\. Click **ADD** (or **EDIT** if the Ticket is already assigned to a user).

&#x20;<img src="/files/-MeWvm9cw7EdkMV6jJ7g" alt="" data-size="original">&#x20;

5\. Select a **User(s)** from the list to assign the Ticket(s) to.&#x20;

&#x20;

![](/files/-MeWvwRm4LBxjrHCgfA6)

{% hint style="info" %}
To select more than one user use control + click or shift + click (cmd + click for mac).
{% endhint %}

6\. Click the **ASSIGN TO SELECTED USERS** button.&#x20;

7\. Click **SAVE**.

{% hint style="success" %}
The Ticket is now assigned to a one or more Users.
{% endhint %}