# Enable Ticketing for a User

Ticketing can only be enabled for a User if the Organization that they belong to has Ticketing enabled. See [Enabling Ticketing for Your Organization](/faronicsdeploy/ticketing/enabling-ticketing/enable-ticketing.md) for further information.

To enable Ticketing for a User: 

![](/files/-MeBMiqSyIchGYFnQ9hF)

1\. Select the **User icon** on the top right corner of the menu bar.

2\. Select **User Profile.**

3\. Enable the **Receive Ticketing Alerts on Email** switch. 

{% hint style="warning" %}
Note: If you cannot see this option, the Ticketing Alerts need to be enabled for the Organization. Once enabled for the Organization, the option will appear for all users within the Organization. See [Enable Ticketing for Your Organization](/faronicsdeploy/ticketing/enabling-ticketing/enable-ticketing.md) for further information.
{% endhint %}

![](/files/-MeX7LDfNJkz7EQoIIBg)

{% hint style="success" %}
Ticketing alert emails are now enabled for this user.
{% endhint %}


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