# Ticket Actions ### Overview Once a Ticket is submitted, it will appear as an **Open** ticket in the Ticketing View. Ticket statuses can be changed using the Ticketing View. Available statuses are **Open**, **In** **Progress**, and **Closed**. Tickets can be created either using the Windows Notification bar or using the Deploy console. The Deploy console also manages Ticketing. Using Deploy, you can * [Create a Ticket](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/create-a-ticket) * [View a Ticket](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/view-a-ticket) * [Edit a Ticket](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/edit-a-ticket) * [Add a Note to a Ticket](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/add-a-note-to-a-ticket) * [Download a File Attached to a Ticket](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/download-a-file-attached-to-a-ticket) * [Change Status of a Ticket (Open, In Progress, Closed)](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/change-status-of-a-ticket-open-in-progress-closed) * [Assign Ticket (To a User)](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/assign-ticket-to-a-user) * [Assign Owner (To a Ticket)](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/assign-a-ticket) * [Export a Report of All Tickets to a CSV File](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/export-a-report-of-all-tickets-to-a-csv-file) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.