# View History

When using a Ticketing system, it is important to be able to view the history of a Ticket; this provides a timeline of status changes, actions taken, and any notes made, etc.

To View a Ticket's History:

1\. Select the **Tickets View** tab on the top menu bar.

2\. Select a Ticket Report from the list.

3\. Click the **VIEW HISTORY** button.

![](/files/-MeWWzdtu39oq_MSqFPj)

4\. The complete history of the Ticket will now be displayed; click **OK** to dismiss.

![](/files/q5SFRSpqOF8BwT8kILwB)


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