> For the complete documentation index, see [llms.txt](https://docs.faronics.com/faronicsdeploy/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/view-history.md).

# View History

When using a Ticketing system, it is important to be able to view the history of a Ticket; this provides a timeline of status changes, actions taken, and any notes made, etc.

To View a Ticket's History:

1\. Select the **Tickets View** tab on the top menu bar.

2\. Select a Ticket Report from the list.

3\. Click the **VIEW HISTORY** button.

![](/files/-MeWWzdtu39oq_MSqFPj)

4\. The complete history of the Ticket will now be displayed; click **OK** to dismiss.

![](/files/q5SFRSpqOF8BwT8kILwB)