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About Faronics Deploy
Highlights
Top 10 Trending Topics
What's New?
Getting Started
Quick Start Guide
Navigating the User Interface
Feature Definitions and Glossary
Action Toolbar
App Preset
Custom App
Policies (Windows)
Policies (macOS)
Policy Update Mode
Application Management
Applications Overview
Navigating the Applications Control Grid
Cache Server: Save Bandwidth
Groups Configuration
Install, Uninstall & Update Applications
Application Management for macOS
WINDOWS UPDATES
Navigating the Windows Updates Control Grid
Manual Windows Updates Approval
Automated Windows Updates Approval
OS DEPLOYMENT
Navigating the OS Deployment Control Grid
Imaging Utility Requirements
Getting Images Ready for Deployment
Capturing Images
Deployment Packages
Post Imaging Actions
USB Media Creator
Inject Drivers into the boot.wim File
Abort the Sysprep Task
OS MANAGEMENT
OS Management Overview
Create a Configuration
Apply a Configuration to a Group of Computers
Custom Scripts - PowerShell, VB, Batch, Executable [.exe]
Policies - Scheduling and Automation
Update modes - Automatic, Scheduled, Adhoc
Create a Policy
Maintenance Mode
End-User Experience: Defer Updates and Reboots
Protecting the Deploy Agent
ANTI-VIRUS & FIREWALL
Faronics Anti Virus & Firewall Protection Configuration
Upgrade Anti-Virus Software
Restore or Delete Quarantined Files
INVENTORY
Inventory
Organize Computers Using Inventory Data
Retrieve MSInfo Reports Using the Deploy Console
Inventory Data Update - Heartbeat + On-Demand
Quickly View Installed Applications
Organize Inventory by Active Directory Group Membership / Organization User Membership
ANALYTICS
Usage Statistics Reports
REMOTE ACCESS - RDP / VNC
Remote Access Requirements - Ports and Networking
Remote Pro
VNC - Initial Setup
Using VNC - Virtual Network Computing
Using RDP - Remote Desktop Protocol
Remote View the Screen of a Computer (Configure Refresh Rate & Monitor Selection)
TASKS
Task History
Scheduled Tasks
Schedule a One Time Task
Schedule a Recurring Task
Schedule a Custom Script to Run on Every Reboot
Help Desk Tickets
Enabling Ticketing
Enable Ticketing for Your Organization
Enable Ticketing for a User
Ticketing Emails
Ticket Actions
Ticketing - Mapping Email IDs
Fair Use Policy - Ticketing
User Management
User Roles
Add Users
Configure SAML (Verify Users for External Applications)
Organization Settings
2FA - Two Factor Authentication
Accessibility
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When a Ticket is created and enters different statuses, emails are sent out (if enabled). The following are examples of emails sent out when a Ticket is Assigned, Owner Changed and Ticket Closed.
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Last modified
1yr ago
