Feature Definitions and Glossary
OS MANAGEMENT
Edit a Ticket
When editing a Ticket, all fields can be changed, including the ticket status, and the attachment can be deleted and replaced. To Edit a Ticket in the Deploy Console:
1. Select the Tickets View tab on the top menu bar.
2. Select a Ticket Report from the list.
3. Click the TICKET ACTIONS button, then select EDIT from the drop-down menu.
4. Make any changes to the Ticket.
5. Click SAVE.
The Ticket has now been updated to reflect the changes made.
Last modified 4mo ago
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