Feature Definitions and Glossary
OS MANAGEMENT
Export a Report of All Tickets to a CSV File
All tickets can be exported to a CSV file as follows:
1. Select the Tickets View tab on the top menu bar.
2. Click the EXPORT REPORT button.
3. Select CSV from the drop-down menu.
4. The downloaded report will look similar to the following:
Exported to CSV File - Incoming Ticket Report
The Incoming Ticket Report has successfully been downloaded. Check your downloads folder for a file named Incoming Ticket Report.csv (if you download more than one version of this report, the file name will increment, e.g., Incoming Ticket Report (1).csv ).
Copy link