Remote Access Requirements - Ports and Networking

Overview

The remote connect allows administrators to access remote computers on and off the network. This is a web-based remote connection. Computers will need to have the Faronics Deploy Agent installed and Internet connectivity to be accessed.

Remote access can be achieved by using RDP or VNC over the web.

Faronics Deploy uses ports 443 and 8080.

Port 3389 does not need to be open for RDP over the web to work.

During a Remote Access session, the session will time out after 30 minutes regardless of whether the session is idle or active.

File Transfers Over Remote Connect

During a Remote Connect session, you can drag and drop files from the host computer to the remote computer. You can also copy-paste files between the host and remote computers.