# Remote Access Requirements - Ports and Networking

### Overview

The remote connect allows administrators to access remote computers on and off the network. This is a web-based remote connection. Computers will need to have the Faronics Deploy Agent installed and Internet connectivity to be accessed.&#x20;

Remote access can be achieved by using **RDP** or **VNC** over the web.&#x20;

Faronics Deploy uses ports **443** and **8080**.

Port **3389** does not need to be open for **RDP** over the web to work.&#x20;

{% hint style="info" %}
During a Remote Access session, the session will time out after 30 minutes regardless of whether the session is idle or active.
{% endhint %}

### File Transfers Over Remote Connect

During a Remote Connect session, you can drag and drop files from the host computer to the remote computer. You can also copy-paste files between the host and remote computers.<br>


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