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About Faronics Deploy
Highlights
Top 10 Trending Topics
What's New?
Getting Started
Quick Start Guide
Navigating the User Interface
Feature Definitions and Glossary
Action Toolbar
App Preset
Custom App
Policies (Windows)
Policies (macOS)
Policy Update Mode
Application Management
Applications Overview
Navigating the Applications Control Grid
Cache Server: Save Bandwidth
Groups Configuration
Install, Uninstall & Update Applications
Delayed Actions - Schedule Ad Hoc Tasks
Application Management for macOS
WINDOWS UPDATES
Navigating the Windows Updates Control Grid
Manual Windows Updates Approval
Automated Windows Updates Approval
OS DEPLOYMENT
Navigating the OS Deployment Control Grid
Imaging Utility Requirements
Getting Images Ready for Deployment
Capturing Images
Deployment Packages
Post Imaging Actions
USB Media Creator
Inject Drivers into the boot.wim File
Abort the Sysprep Task
OS MANAGEMENT
OS Management Overview
Create a Configuration
Apply a Configuration to a Group of Computers
Custom Scripts - PowerShell, VB, Batch, Executable [.exe]
Policies - Scheduling and Automation
Update modes - Automatic, Scheduled, Adhoc
Create a Policy
Maintenance Mode
End-User Experience: Defer Updates and Reboots
Protecting the Deploy Agent
ANTI-VIRUS & FIREWALL
Faronics Anti Virus & Firewall Protection Configuration
Upgrade Anti-Virus Software
Restore or Delete Quarantined Files
INVENTORY
Inventory
Organize Computers Using Inventory Data
Retrieve MSInfo Reports Using the Deploy Console
Inventory Data Update - Heartbeat + On-Demand
Quickly View Installed Applications
Organize Inventory by Active Directory Group Membership / Organization User Membership
ANALYTICS
Usage Statistics Reports
REMOTE ACCESS - RDP / VNC
Remote Access Requirements - Ports and Networking
VNC - Initial Setup
Using VNC - Virtual Network Computing
Using RDP - Remote Desktop Protocol
Remote View the Screen of a Computer (Configure Refresh Rate & Monitor Selection)
TASKS
Task History
Help Desk Tickets
Enabling Ticketing
Ticket Actions
Ticketing - Mapping Email IDs
Fair Use Policy - Ticketing
User Management
User Roles
Add Users
Configure SAML (Verify Users for External Applications)
Organization Settings
2FA - Two Factor Authentication
Accessibility
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Remote View the Screen of a Computer (Configure Refresh Rate & Monitor Selection)
You can remotely view a snapshot (that refreshes at regular intervals) of a computer's screen managed by Deploy.
If more than one monitor is connected to a computer, you can display monitor 1, monitor 2, or all monitors when remote accessing the computer. The refresh rate can also be configured to 5, 10, 20, 30, 40, 50, or 60 seconds (5 seconds is the default setting).

Configure Remote Access Settings

1. Select the Control Grid tab on the top menu bar.
2. Navigate to the Applications tab.
3. Select a Computer from the Computer Name column.
4. Select the REMOTE drop-down menu. Click the red REMOTE button on the ACTION TOOLBAR.
5. Select the View Screen button from the drop-down menu.
6. The screen will now be displayed; click the OPTIONS button to configure the view.
Remote View and Configuration Options
7. Select which monitor to view (if more than one monitor is connected to the computer); options are monitor 1, monitor 2, or All monitors.
8. The screen can be refreshed at the specified interval; the default setting is 5 seconds (this can be changed to 10, 20, 30, 40, 50, or 60 seconds).
9. Once the user has approved the screen share, the view will update to show a snapshot of what is on their screen:
Snapshot of DESKTOP1's screen
​
The user's screen snapshot is visible, and the monitor view and refresh settings have been successfully configured.
REMOTE ACCESS - RDP / VNC - Previous
Using RDP - Remote Desktop Protocol
Next - TASKS
Task History
Last modified 2mo ago
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