> For the complete documentation index, see [llms.txt](https://docs.faronics.com/faronicsdeploy/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.faronics.com/faronicsdeploy/ticketing/enabling-ticketing.md).

# Enabling Ticketing

To use the Ticketing feature, you will need to&#x20;

1. [Enable Ticketing for Your Organization](/faronicsdeploy/ticketing/enabling-ticketing/enable-ticketing.md)
2. [Enable Ticketing for Users](/faronicsdeploy/ticketing/enabling-ticketing/enable-ticketing-for-a-user.md)

Once these have all been configured, you can proceed with creating/managing Tickets. See [Ticket Actions](/faronicsdeploy/ticketing/ticket-actions.md) for a full-featured guide.
