# Download a File Attached to a Ticket

To download a file attached to a ticket, you can either access it via the main Ticket grid or via the Edit Ticket screen.

To download a ticket's attached file:

![](/files/-MeXCQE7yt0mVIepY1PY)

1\. Select the **Tickets View** tab on the top menu bar.

2\. Click the attachment icon <img src="/files/-MeXCvRXiy-lw1K7F8Ry" alt="" data-size="line"> next to the Ticket description that you wish to download the **attachment file**.

3\. Click the download icon <img src="/files/-MeXD6YgNj5CfjUJLcY0" alt="" data-size="original">.

{% hint style="success" %}
The attached file will now download to your computer.
{% endhint %}


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