> For the complete documentation index, see [llms.txt](https://docs.faronics.com/faronicsdeploy/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.faronics.com/faronicsdeploy/ticketing/ticket-actions/download-a-file-attached-to-a-ticket.md).

# Download a File Attached to a Ticket

To download a file attached to a ticket, you can either access it via the main Ticket grid or via the Edit Ticket screen.

To download a ticket's attached file:

![](/files/-MeXCQE7yt0mVIepY1PY)

1\. Select the **Tickets View** tab on the top menu bar.

2\. Click the attachment icon <img src="/files/-MeXCvRXiy-lw1K7F8Ry" alt="" data-size="line"> next to the Ticket description that you wish to download the **attachment file**.

3\. Click the download icon <img src="/files/-MeXD6YgNj5CfjUJLcY0" alt="" data-size="original">.

{% hint style="success" %}
The attached file will now download to your computer.
{% endhint %}