Faronics Deploy Docs

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About Faronics Deploy
Highlights
- Top 10 Trending Topics
- What's New?
Getting Started
- Quick Start Guide
  - System Requirements
  - Initial Setup and Configuration
    Sign Up - Create a Faronics Deploy Account
    Download and Install Deploy Agents
    Windows Install Guide
    Download MSI Installer to Deploy via Active Directory
    Mac Install Guide
    Login to Deploy for the First Time
    Configure User Profile and Organization Settings
    How to Configure your User Profile
    How to Configure your Organization Settings
    Add Administrators - Invite your Team and Assign Roles
    Manage Tags
    Apply a Tag
- Navigating the User Interface
Feature Definitions and Glossary
Action Toolbar
App Preset
Custom App
Policies (Windows)
Policies (macOS)
Policy Update Mode
Application Management
WINDOWS UPDATES
- Navigating the Windows Updates Control Grid
Manual Windows Updates Approval
Automated Windows Updates Approval
OS DEPLOYMENT
OS MANAGEMENT
OS Management Overview
Create a Configuration
Apply a Configuration to a Group of Computers
Custom Scripts - PowerShell, VB, Batch, Executable [.exe]
- Custom Scripts Library
  Quick Guide to Self-Hosting Custom Scripts
  Send Message
  Rename Multiple Computers
  Show All Notification Icons
  Hide Task View
  Hide Recent Apps
  Hide People Taskbar
  Disable Cortana
  Google Chrome Ad Blocker Extension
  Create a Custom Script to Install any Google Chrome Extension
  Uninstall Windows Updates
  Auto Logon
  Disable the UltraVNC System Tray Icon
  Install Printer Driver Silently
Policies - Scheduling and Automation
ANTI-VIRUS & FIREWALL
- Faronics Anti Virus & Firewall Protection Configuration
Upgrade Anti-Virus Software
Restore or Delete Quarantined Files
INVENTORY
ANALYTICS
- Usage Statistics Reports
REMOTE ACCESS - RDP / VNC
TASKS
Help Desk Tickets
User Management
Organization Settings
- 2FA - Two Factor Authentication
- Accessibility
Mobile Device Management

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Tickets View

View Reports and Change Ticket Statuses.

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Last updated 3 years ago

The Tickets View enables you to view reports of all tickets in the system (active and closed), perform an action on the tickets such as Change Status (Open, In Progress, Closed), and Export Reports to a CSV file.