Quick Install Guide

Supported Environments

Insight Teacher, Student, and Connector each have specific OS requirements:

Teacher - Windows or Mac

Student - Windows, Mac, iOS, Android, Chromebook

Connector - Windows or Mac

Insight Teacher

Supported Devices:

• Computers

• Laptops

Supported Operating Systems:

• 64-bit Windows 8.1 or higher

• Windows Server 2019 or higher

• macOS 10.13 or higher

Insight Student

Supported Devices:

• Computers

• Laptops

• Mobile Devices

Supported Operating Systems:

• 64-bit Windows 8.1 or higher

• macOS 10.13 or higher

• Browsers: Chrome, Firefox (Windows only), Safari (limited functionality), Microsoft Edge Chromium

• Mobile Devices: iOS 9 or higher, Android 7 or higher, Chromebook Chrome OS 49 or higher

Connector

Insight Connector must be installed on a computer in the network that is accessible by all Teacher and Student computers (located in the same network), and acts as the server, or an intermediary, between Students and Teachers.

It is recommended that Insight Connector be installed on a computer that is always online.

Supported Operating Systems:

• 64-bit Windows 8.1 or higher

• macOS 10.13 or higher

Installing Insight Teacher

Requires administrative credentials on the OS that the software is being installed on.

Windows

1. Right-click the InsightInstallerTeacher.exe file and select the Run As Administrator option.

2. If the UAC prompt is displayed, click Yes.

3. Click Next.

   
4. Review the terms of the license agreement. Check the box to accept then click Next.

   
5. If your IT Staff has provided a Class ID, enter it here; otherwise, see the documentation here and select an appropriate Class ID. Click Next.

   
6. If you have been provided a Security Token, enter it here. If you are responsible for determining if this feature is to be used, refer to the documentation here to select an appropriate Security Token. Click Next.

   

   It is recommended that the Enhanced Security mode for Insight is enabled to prevent unauthorized installations of the Teacher console from accessing Student computers.

7. Enter an Admin Password and confirm it in the box below. To enable the Teacher password feature, check the box and enter the password, confirming it in the box below it. Once set click Next.

   

   The Admin Password allows access to the Administrator Settings in the Teacher console.

8. If you have been provided with an IP Address, Hostname, or FQDN for your Insight Connector, enter it here. Click Install Teacher Console to complete the installation process.

   
9. A reboot is required to complete the install process. It's recommended to allow the reboot to occur before using the Teacher console.

Once rebooted and logged on to the Teacher's computer, access the Insight console via the system tray icon.

macOS

1. Double-click the InsightTeacher.pkg file.

2. You will be prompted to run a compatibility check. Click Allow.
3. Review the terms of the license agreement. Click Continue to accept, then click Agree.
4. If your IT Staff has provided a Class ID, enter it here. If you are responsible for assigning your own Class ID, review the documentation here and select an appropriate Class ID. Click Continue.
5. If you have been provided a Security Token, enter it here. If you are responsible for determining if this feature is to be used, refer here to select an appropriate Security Token. Click Continue.

   It is recommended that the Enhanced Security mode for Insight is enabled to prevent unauthorized installations of the Teacher console from accessing Student computers.

6. Enter an Admin Password and confirm it in the box below to secure the configuration options of the Teacher console. Click Continue.

   The Admin Password allows access to the Administrator Settings in the Teacher console.

7. Enter a Teacher Password and confirm it to secure access to the Insight Teacher console. Click Continue.
8. If you have been provided with an IP Address, Hostname, or FQDN for your Insight Connector, enter it here. Click Continue.
9. The required disk space for the install is displayed. Click Install. Enter the administrator password when prompted.
10. After the installation is completed, log out and log back in to start Insight Teacher.

Starting from macOS Ventura:

After the installation is complete, background items crucial for Insight to perform tasks will be added and enabled under System Settings > General > Login Items. Disabling these items will prevent Insight from working.

Installing Insight Student

Requires administrative credentials on the OS that the software is being installed on.

Windows

1. Right-click the InsightInstallerStudent.exe file and select the Run As Administrator option.

2. If the UAC prompt is displayed, click Yes.

3. Click Next.
4. Review the terms of the license agreement. Check the box to accept then click Next.

   
5. If you have been provided a Security Token, enter it here. If you are responsible for determining if this feature is to be used, refer here to select an appropriate Security Token. Click Next.

   It is recommended that the Enhanced Security mode for Insight is enabled to prevent unauthorized installations of the Teacher Console from accessing Student computers.

6. Enter an Admin Password and confirm it in the box below to secure the configuration of the Insight Student. Once set, click Next.

   The Admin Password allows access to the Administrator Settings found in the Top Menu Bar in the Student Console.

7. If you have been provided with an IP Address, Hostname, or FQDN for your Insight Connector, enter it here and check the box next to Use Insight Connector. Click Next.
8. Next, the option to enter the default Class ID as well as several other options are shown. If your IT Staff has provided a Class ID for you, enter this here. If you are responsible for assigning your own Class ID, see here for further info and select an appropriate Class ID. Click Next.

   
9. The option to enable Wi-Fi Restrictions is shown. To enable this feature, enter the list of authorized SSIDs. Click Install.
10. Click Yes to restart your computer to complete the installation process.

Once rebooted, the Student computer will be visible in the Insight Teacher Console.

macOS

1. Double-click the InsightStudent.pkg file.

2. You will be prompted to run a compatibility check. Click Allow.
3. Review the terms of the license agreement. Click Continue to accept, then click Agree.
4. If you have been provided a Security Token, enter it here. If you are responsible for determining if this feature is to be used, refer here to select an appropriate Security Token. Click Continue.

   It is recommended that the Enhanced Security mode for Insight is enabled to prevent unauthorized installations of the Teacher Console from accessing Student computers.

5. Enter an Admin Password and confirm it in the box below to secure the configuration options of the Insight Student. Click Continue.

   The Admin Password allows access to the Administrator Settings found in the Top Menu Bar in the Student Console.

6. If you have been provided with an IP Address, Hostname, or FQDN for your Insight Connector, enter it here. Click Continue.
7. If your IT Staff has provided a Class ID, enter it here, and configure other options. If you are responsible for assigning your own Class ID, review the documentation here and select an appropriate Class ID. Once the options have been configured, click Continue. You can enable the extensions after the installation is finished.

   • For Safari: To enable Faronics Insight Safari App Extension, launch Insight Student and then open Safari. From the Extensions preferences, select to enable the extension. Enabling the extension in Safari is a one-time action, however, it must be enabled for each user.

   • For Chrome and Firefox: To enable Faronics Insight Browser Extension, depending on the operating system you are using, you will either be automatically prompted to install the extension or get a notification to do so manually through System Preferences > Profiles.

     If Firefox extension has been enabled, you will need to manually remove this extension after uninstalling Insight Student.

8. If desired, enable Wi-Fi Restrictions and enter the list of authorized SSIDs. Click Continue.
9. The required disk space for the install is displayed. Click Install. Enter the administrator password when prompted.
10. Click Restart.

Starting from macOS Ventura:

After the installation is complete, background items crucial for Insight to perform tasks will be added and enabled under System Settings > General > Login Items. Disabling these items will prevent Insight from working.

Once rebooted, the Student computer will be visible in the Insight Teacher Console.

Perform the following additional steps to complete the installation of Insight Student:

1. Log in as the intended user for Insight Student.

2. Depending on your operating systems:

   • On macOS Monterey and earlier systems: Click Open System Preferences button and enable FIStudentUI.app (Under Privacy) on the right to allow Accessibility and Screen Recording.
   • On macOS Ventura: Click Open System Settings > Privacy & Security > Accessibility.

iOS

The Insight Student iOS Application can be found here on the App Store.

https://apps.apple.com/in/app/insight-student/id1580692434

This application can be deployed to the device by having users download and install it directly from the app store or use an MDM solution to deploy the software.

Android

The Insight Student Android Application can be found on the Google Play Store.

https://play.google.com/store/apps/details?id=com.faronics.insight.sta

This application can be deployed to the device by having users download and install it directly from the Google Play Store or use an MDM solution to deploy the software.

Chrome

To support devices running Chrome OS, the Android application will need to be installed on the Chrome OS Device. Google's guide to installing Android apps on a Chrome OS Device:

https://support.google.com/chromebook/answer/7021273?hl=en

While installation of Android Applications is well supported on most Chrome OS devices this functionality may be blocked by Policy, or not supported on a specific device type. Google maintains a list of Chrome OS that support the installation of Android Applications here;

https://sites.google.com/a/chromium.org/dev/chromium-os/chrome-os-systems-supporting-android-apps

The Insight Student Android Application can be found on the Google Play Store.

https://play.google.com/store/apps/details?id=com.faronics.insight.sta

Class ID

During the installation of Insight Teacher and Insight Student, you will be prompted to assign a Class ID to the device.

Specifying the class ID for a Insight Teacher Install

The Class ID is used as a way to organize computers into manageable groups. Depending on how you will be using Insight, you may want to either:

1. Use the Class ID to separate each group of Student devices into groups that Teachers will then take control over and manage. or

2. Install all the Students using a generic Class ID that acts as a waiting room for Students who are not in a class. Teachers then bring Students into their own Class ID using the Classroom feature to gather and dismiss Students throughout the day.

Regardless of what you decide, each Student and Teacher device will have a default Class ID assigned to it.

A Class ID can consist of a string of alphanumeric characters, you can use room numbers, names of the Teacher, or the name of the class being instructed.

The Class ID is normally set during the installation process but can be changed on the Student device by accessing the Administrator Settings found in the Top Menu Bar in Insight Student.