Release Notes
Version 1.26.0324 (March 24, 2026)
Fixes
53864 Resolve an issue where computers were being displayed as 'Offline' under the Computers and Sites pages for certain servers. (Ticket# 8916066, 8916096)
Version 1.26.0312 (March 12, 2026)
Fixes
53629 Resolved an issue where the 'Enrollment code is invalid' error occurred when attempting to enroll devices into Deep Freeze MDM. (Ticket# 8913625, 8913814)
Note: We recommend upgrading to the latest Deep Freeze MDM version to ensure that Deep Freeze Cloud runs smoothly.
Version 1.26.0306 (March 6, 2026)
Fixes
53677 Resolved an issue where the computer's 'Last Status' shown in the Deep Freeze Mobile app did not match the 'Last Status' displayed on the Computers page in the Deep Freeze Cloud console. (Ticket# 8914105)
53520 Resolved an issue with being unable to log in to the Deep Freeze Cloud Mobile Administrator. (Ticket# 8912554)
Note: We recommend upgrading to the latest Deep Freeze Mobile App version to ensure that Deep Freeze Cloud runs smoothly.
Version 1.26.0224 (February 24, 2026)
Enhancements
Enhanced communication between Cloud Agent and the Deep Freeze Cloud console to provide a smoother and more seamless user experience.
Supports the ability to update Cloud Relay directly from the Cloud console as well as automatic updates for future releases.
Note: We recommend upgrading to the latest Cloud Agent to ensure that Deep Freeze Cloud runs smoothly.
Version 1.26.0222 (February 22, 2026)
Fixes
52399 Resolved an issue where certain Deep Freeze Cloud services could not be installed when Windows Smart App Control is enabled. (Ticket# 892547)
Note: This fix is being rolled out to production in stages. For any assistance, please contact Technical Support at [email protected].
Version 1.26.0220 (February 20, 2026)
Fixes
53582 Resolved an issue where Windows Update dashboard grid was not loading.
Version 1.26.0127 (January 27, 2026)
Enhancements
Support for macOS Tahoe 26.
Version 1.26.0121 (January 21, 2026)
Enhancements
Mandatory Two-Factor Authentication (2FA)
Two-factor authentication (2FA) is now automatically enabled for all organizations to enhance platform security. To simplify security management, the options to enable or disable 2FA have been removed from both the User Management page (organization level) and the My Profile page (user level).
Note: Two-factor authentication support is being rolled out to production in stages. For any assistance, please contact Technical Support at [email protected].
Version 1.26.0109 (January 9, 2026)
Service Fix – Licensing & Product Status
An issue was identified and resolved that could have caused intermittent access to the Deep Freeze Cloud Console and temporary disablement of endpoint services (including Deep Freeze, Anti-Virus, Anti-Executable, and WINSelect) on devices that were rebooted or had automated maintenance windows on Thursday or Friday.
Customers are advised to review device status in the Deep Freeze Cloud Console → Computers page, re-enable any affected services, and note that a reboot may be required (for example, Deep Freeze devices should receive a Reboot Frozen command). The root cause was a licensing service issue that has now been fully resolved in production.
Customers whose instances were affected were notified by email.
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