# 2025 ## Version 1.25.1221 (December 21, 2025) ### Enhancements #### **Insight** * **Multiple Teachers Support:** Allows multiple Teachers to manage the same Class simultaneously. When an Assistant Teacher joins an existing class, the primary Teacher will be asked for approval. A new 'View Assistant Teachers' option will appear under the Classrooms dropdown for the primary Teacher. Insight Connector is required for Multiple Teachers support. * **File Transfer Restrictions:** Enables Teachers to define restricted file extensions when transferring files between Teachers and Students. * **Automatic Class Exit:** To avoid Students getting stuck in a class when the Teacher forgets to dismiss the class, now the Insight Administrator can optionally set the Student to automatically exit the class after a defined period. * **Student Approval for Class Invitations:** The Insight Administrator can now optionally allow the Students to accept or decline a Teacher’s invitation to join a class. * **Command Line Arguments (Windows only):** When launching an Application from the Actions menu, the Teacher can now specify command line arguments for that application. * **Privacy Settings for Mac Computers:** To ensure Teachers are able to properly view Student screens, hear the mic, and remote into the Mac, a new privacy settings option is now available under the Student’s Administrator settings. * **New Mobile Settings:** Newly added settings, such as the options to automatically exit the class, require Student approval to join a class, and required privacy settings, are now available on the latest mobile applications for iOS, Android, and Chromebook. * **Insight Connector Download:** Download link is now available directly on the Insight page. * **Agent Reporting:** Sites now displays the number of agents that have reported to the Cloud console within the last 30 days. * **Maintenance Period:** The maintenance period is now enabled by default for newly created policies. * **New column in the Computers page:** 'Insight Version' column displays the version of Insight installed on the computer. * **Insight installation Link:** Insight can now be installed using a link sent via email or through a QR code. ### Fixes 52722 Resolved an issue where Windows 11 OS versions (e.g., 24H2, 25H2) were not displayed in Inventory and Computer Details pages. 52565 Resolved an issue where the IMEI and Phone Number fields were left blank on devices running iOS 26. (Ticket# 894190) 52058 Resolved an issue where using special characters in the user name for Active Directory results in a 'Server Error in '/' Application’ when saving the profile. 51801 Resolved an issue with 'Cloud Connector License has Expired' error. (CN# 564355) 51533 Resolved an issue where Deep Freeze Mac Cloud computers are checking in with the license status as 'Expired'. (CN# 562576) 51475 Resolved an issue where Insight connector could not be deployed via a policy and was requiring a manual installation. (CN# 561995) 51474 Resolved an issue where the Insight Connector computers were not displayed in the Cloud console. (CN# 561995) 47990 Resolved an issue with being unable to use Caps Lock and Shift keys when controlling a Mac Student computer from a Mac Teacher computer. (Ticket# 89623) 49694 Resolved an issue where there was no indicator that appears in the Teacher console for Students who joined a class with Screen Sharing disabled. 46774 Resolved an issue where the Insight application on Chromebook stops working when the application is minimized. (CN# 516336) 45937 Resolved an issue where closing all applications through the Classroom Settings did not close Windows Explorer. (CN# 503575) 45936 Resolved an issue with being unable to close applications when multiple computers are selected in the Insight Teacher console. (CN# 503575) 44253 Resolved an issue with Teachers unable to pull Students out of a class that was not dismissed by the Teacher. (CN# 25139) 44016 Resolved an issue where Insight could not disable the touch screen feature on Surface Pro 8. (CN# 21109) 44015 Resolved an issue where Insight was unable to lock the screen of devices that have guest account logged in (Case No. QKH-957-28286) *** ## Version 1.25.1208 (December 8, 2025) ### Fixes #### Imaging 51023 Resolved an issue with being unable to run downloaded post-Imaging task custom script. (Ticket# 89420) *** ## Version 1.25.1203 (December 3, 2025) ### Fixes #### Software Updater Service 52726 Resolved an issue where the following apps — Foxit PDF Reader, foobar2000, Evernote, FileZilla, Winamp — could not be installed/upgraded through Software Updater. *** ## Version 1.25.1126 (November 26, 2025) ### Fixes 52914 Resolved an issue where some webserver misconfiguration resulted in users not being able to log in to Deep Freeze Cloud. (Ticket# 897090) 52912 Resolved an issue with websocket communication, which caused computers to display offline despite being online. (Ticket# 896990, 897034) *** ## Version 1.25.1118 (November 18, 2025) ### Enhancements * License Management now displays number of Cloud Agents reporting to the Cloud Console in the last 30 days. ### Fixes * 52483 Resolved an issue where devices were not reporting maintenance status to Deep Freeze Cloud. (Ticket# 892235) * 52325 Resolved an issue where the 'Last Event' column was not displaying any events after performing Power Save actions on the computer. * 52283 Resolved an issue with the error 'Domain is already present.' when trying to edit SAML User Settings. * 52015 Resolved an issue where the Policy name was not being reflected in the Power Save Application window on the client machine. * 52009 Resolved an issue where Insight Student was installed on a computer that already had Insight Teacher installed. (Ticket# 89801) * SAML * Resolved an issue with the 'Custom Attribute' checkbox was hidden from the SAML settings page. * Resolved an issue where the SAML custom app textbox remained as 'Read Only' when trying to edit after selecting the checkbox. *** ## Version 1.25.1117 (November 17, 2025) ### Fixes 52652 Resolved an issue where copying Policies between Sites automatically enables the 'Ticketing' service instead of 'Remote Connect'. (SF #00050745) *** ## Version 1.25.0930 (September 30, 2025) ### Fixes 52412 Resolved an issue that caused slow page loading times in Deep Freeze Cloud. (Ticket# 892598, 892592, 892511, 892494, 892488, 892524, 892430) 51924 Resolved an issue where, if a Group's name contained an apostrophe, the Group name could not be deleted. (CN# 564880) 51718 Resolved an issue where special characters in a User's Last Name resulted in being unable to update User Permissions in Cloud. (CN# 563643) 51258 Resolved an issue with being unable to enroll new iPads if at least one MDM contract has expired. (CN# 557142) 50983 Resolved an issue where the License Management page showed incorrect number of Deep Freeze licenses used. (Ticket# 89278) *** ## Version 1.25.0828 (August 28, 2025) ### Fixes #### Anti-Executable Service 51937 Resolved an issue where Anti-Executable was blocking authorized file extensions required by AutoCAD and Civil Designer, preventing the applications from launching. (SF# 00048774) *** ## Version 1.25.0824 (August 24, 2025) ### Fixes #### Cloud Sync 51152 Resolved an issue where Cloud Sync folder was not properly configured, preventing data access. (CN# 559441, 560177, FFJ-744-52520) *** ## Version 1.25.0812 (August 12, 2025) ### Fixes 51793 Resolved an issue with being unable to create a new Cloud Site. (CN# 564426) *** ## Version 1.25.0805 (August 8, 2025) **Note:** These fixes are available and will be deployed into production in stages. ### Fixes 51765 Resolved an issue where the Computers page experienced slow loading times. 51607 Resolved an issue with a typo error during Remote Pro Session. (CN# 563130) *** ## Version 1.25.0707 (July 7, 2025) ### New Service **Faronics Insight Cloud now available** Cloud-native classroom management now lives inside Deep Freeze Cloud—supports in-class or remote classroom collaboration and monitoring via live thumbnails. * Network-agnostic: Teacher consoles connect to student devices across subnets, VPNs, and home networks through the same secure cloud broker that powers Deep Freeze Cloud. * Central policy control & auto-updates: IT admins create or edit Insight settings once in the Cloud Console; changes and software updates roll out automatically during scheduled maintenance windows. * Deep Freeze Awareness: Automatically retain all classroom settings on Frozen computers such as Class Lists, tests, polls, web/app limit lists, and task history, so teachers never have to rebuild them. Collected student files remain available as long as they’re saved to a Thawed drive or folder on Deep Freeze–protected computers. * Try it today: * For Deep Freeze computers, enable Insight Cloud in your existing Windows and Mac policies. * For non-Deep Freeze computers, create new dedicated 'Faronics Insight Windows' and 'Faronics Insight Mac' policies for a standalone rollout. * Once Teacher and Student are installed, teachers gain live thumbnails, chat/polling, file push & collect, secure testing, and built-in remote assistance—all managed centrally by IT alongside your existing Deep Freeze Cloud services. For more information, visit: ### Enhancements * Software Updater * Added more than 4,000 apps to the Software Updater policy, by incorporating winget (Windows Package Manager) support. * New ability to Uninstall applications via the new Install column in the Software Updater policy. * Redesigned user interface with Search incorporated – all managed apps will now be at the top of the applications list. * Added ability to add Custom Apps and Custom Scripts directly from the Policy interface so you don’t have to visit the Applications page. * New columns in the Applications page: 'Installed Apps' and 'Outdated Apps', which display the total count of installed or outdated apps. Click on the column cell to view the list of installed/outdated apps for each category. * Option to hide unused apps under the Applications page. * Windows Updates * Granular Windows Updates on Deep Freeze computers now available via the Software Update policy. Instead of just reporting on pending Windows Updates on Deep Freeze computers, you can actually now perform granular updates from outside the Deep Freeze policy (without using the Windows Update Workstation Task). * Option to hide the Drivers Updates from the Windows Update grid. When the 'Show Driver Updates' is disabled, it will hide the Drivers column, and exclude the drivers from the total count of pending updates. * 'Pending Windows Updates' column displays the total count of pending updates for the computer. Click on the column cell to view the list of update patches where you can approve or deny the update. * Inventory * New columns 'RAM Details' and 'Monitor Details' with the option to display information associated with computer RAM and monitors attached to the computers. * Inventory Details popup: Option now available on all pages for displaying information on Computer Details and Installed Applications. * Remote Pro * Server Support added to the Server policy to more efficiently access servers remotely. * General Enhancements * Column Chooser: Option now available for all pages to allow customizing which columns to display in the grid. * Show Grid Checkboxes: Option now available for all pages to allow showing or hiding grid checkboxes for selecting multiple computers. * 'Actions' shortcut menu: Option now available on all pages for performing actions on selected computers directly from the grid. * Security and Performance Enhancements * This update includes various behind-the-scenes security and performance improvements to ensure a smoother and safer experience for users. * My Site page performance * Policy page performance improvements * Applications * Added support for version control, upgrade options, and verification to Custom Apps, enabling better management and deployment of custom app updates. ### Fixes 51467 Resolved an issue where saving the profile of a SAML user with special characters in the username caused the first and last names to display with garbled text. 51031 Resolved an issue with being unable to edit user profiles if the first or last names contained special or international characters. (CN# 556054) 50859 Resolved an issue where Autodesk Fusion 360 was being listed as an outdated version in Software Updater. (CN# 557140) 50842 Resolved an issue where the Computers page was displaying different Dashboard data and filtered data. (CN# 551408) 50837 Resolved an issue where the tags in the MDM were truncated. (CN# 557052) 50702 Resolved an issue with Software Updater deployment Issues on Windows 11 version 24H2. (CN# 556065) 50600 Resolved an issue where the indicator for patch scans remained in 'in progress' status even after the scan has been completed progress. 49958 Resolved an issue with errors when trying to set DF schedule in Deep Freeze on Demand page. (CN# 546002) 49683 Resolved an issue with Faronics Remote Windows Policy not installing inherited policy services. (CN# 547201) 50545 Resolved an issue with incorrect translation in the German language. (CN# 554930) *** ## Version 1.25.0512 (May 12, 2025) ### Fixes #### Cloud Agent 50441 Resolved an issue where custom scripts generated excessively large log files, leading to full Storage Space and causing the Cloud Agent to display inconsistent behavior and report incorrect status of computers. (CN# 553764) *Software Updater* 50657 Resolved an issue with being unable to install and update GIMP. (CN# 555805) *** ## Version 1.25.0323 (March 23, 2025) ### Enhancements * Updated Mac Cloud Agent version 4.00 with Mac Anti-Virus support. Simply enable the Anti-Virus service in your Mac policy. * Improved expired contract notification displayed at the top of the screen, which can be dismissed and not reappear unless cookies are cleared or a different device/browser is used. Notifications will be displayed per expired contract, with specific behaviors for multiple contracts and evaluation contracts. ### Fixes #### Imaging 49548 Resolved an issue where the task status for 'Image Computer' task showed 'Active' even though the task is completed and the computer is reporting to the console. 49372 Resolved an issue with being unable to access the Action Toolbar for a computer after completing the image caching task. 49348 Resolved an issue where deployed users could not log in to the Cloud if, during set up of Install Settings, local user login passwords contained the plus symbol (+). 49168 Resolved an issue where image deployment failed with an 'Error in Applying Image' error during local image deployment. 49109 Resolved an issue where the image caching process (with pre- and post-imaging tasks) failed with the error 'Fail to Mount Image' due to unexpected interruption during the process. 49034 Resolved an issue where Cloud Imaging failed to mount boot.wim due to 'Invalid Image 32' error. 48956 Resolved an issue where OS deployment failed when trying to deploy an image that is not cached. 48955 Resolved an issue with being unable to deploy the image on a computer when disk is encrypted with BitLocker where wipe disk option is selected. 48954 Resolved an issue where the 'Clear Status' button remained visible even after deselecting the computer for a failed task. 48953 On Imaging Server: Resolved an issue where the WinPE tab took a long time to open when default OEM drivers were added. 48952 Resolved an issue where trying to create a cloud image using a custom path failed with 'Failed to Create Cloud Image Archive' error. 48951 Resolved an issue where image caching task failed with an 'Insufficient disk space' error despite having enough available space. 48950 Resolved an issue where clicking the clear status button cleared the status of all computers even though only a single computer was selected. 48945 On WDS: Resolved an issue where PXE mode failed to enable. 48944 On WDS: Resolved an issue where Windows Home edition was getting installed even when deploying another version of the cached image. 48936 Resolved an issue with being able to deploy cloud image package with 'Wipe disk: Yes' selected in the Install Settings, in certain scenarios. 48935 Resolved an issue where, if BitLocker was enabled, image deployment failed even if Disk Wipe was enabled in the Install Settings. 48934 Resolved an issue where Windows 11 OS was not listed in the supported OS list in the 'Set up Imaging >> Install Imaging Server' dialog. 48933 Resolved an issue where after enabling or disabling caching, all the other available images were automatically filtered out and hidden. 48932 Resolved an issue with inconsistent behavior for the Action Toolbars and toast messages while performing caching or deploying cloud image task. 48926 Resolved an issue where cached image-related data remained on the computer after performing image computer action using cloud image. 48925 Resolved an issue where pre-imaging tasks were not executed during image deployment. 48923 Resolved an issue with 'Failed to mount image' error (in certain conditions) when trying to deploy cached image. *** ## Version 1.25.0317 (March 17, 2025) ### Fixes 50468 Resolved an issue when Cloud Agent is crashing, resulting computers were being displayed as offline despite being online. (CN# 553850, CN# 550196, CN# 550019, CN# 553724) *** ## Version 1.25.0303 (March 3, 2025) ### Enhancements #### Software Updater Service * VLC application has been renamed from VLC to VLC Media Player. *** ## Version 1.25.0213 (February 13, 2025) ### Fixes #### Power Save Service 50143 Resolved an issue with the EPA Calculations website link in Power Save Reports redirecting to non-existing page. (CN# 550883) *** ## Version 1.25.0210 (February 10, 2025) ### Note * New push reminder to update outdated Cloud Agents within 30 days. If not manually updated within the period, the system will automatically perform this update. ### Fixes 49958 Resolved an issue where, when trying to Add Schedule in Deep Freeze on Demand, the date was not displaying correctly. (CN# 546002) *** ## Version 1.25.0107 (January 7, 2025) ### Fixes 49683 Resolved an issue where Faronics Remote Windows Policy not installing Inherited Policy Services. 49559 Resolved an issue where Deep Freeze Thawed State alerts were being sent during Maintenance Mode even when the alert is set to an exception during Maintenance mode. (CN# 543114) 49223 Resolved an issue with being unable to upload files with filenames containing two words or space in between during Remote Pro session. 49178 Resolved an issue where after upgrading to the latest Cloud Agent, computers were being displayed as offline despite being online. 48970 Resolved an issue where Frozen computers were displaying Frozen status on the local computer, but were displayed as being in Thawed state in the Cloud console. (CN# 538167) 48872 Resolved an issue where the keyboard and mouse were getting locked after upgrading to the latest Cloud Agent. 48858 Resolved an issue where Deep Freeze did not upgrade to the latest version (v9) despite Cloud Agent being successfully updated. (CN# 536458) 48844 Resolved an issue with Cloud Agent not upgrading to v3.10 on computers. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.faronics.com/dfc-release-notes/past/2025.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. 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