2022

Version 1.22.1230 (December 30, 2022)

Fixes

Software Updater Service

44408 Resolved an issue where 'WebEX Meetings' could not be installed through Software Updater. (CN#26876)

44405 Resolved an issue where even though Roboform was installed, it was not being displayed properly as installed through Software Updater. (CN#26837)


Version 1.22.1215 (December 15, 2022)

Fixes

44343 Resolved an issue where, if there was no default Site set up, logging in to Deep Freeze Cloud resulted in 'Page Not Found' error message.


Version 1.22.1214 (December 14, 2022)

Enhancements

  • Ability to perform Deep Freeze Actions (Reboot computers in Thawed or Frozen modes) through the Action Toolbar from the Applications or Windows Updates pages.

  • Ability to enforce 2-Factor Authentication for all users in the Organization.

Fixes

44109 Resolved an issue where, when trying to deploy the Cloud Agent Full Installer in a task sequence, some command line options were being ignored when part of a combination. (Case No. CIB-786-78696)


Version 1.22.1208 (December 8, 2022)

Note: Live Chat support is temporarily unavailable until further notice.


Version 1.22.1124 (November 24, 2022)

Enhancements

  • Supports running Custom Scripts on computers in Frozen state.


Version 1.22.1122 (November 22, 2022)

Enhancements

  • Added Remote Desktop client support for connecting to Azure Virtual Desktop.


Version 1.22.1118 (November 18, 2022)

Fixes

Cloud Agent

44111 Resolved issue where, when trying to download the Cloud Agent, none of the Groups with enforced policies (for macOS) were listed in the drop-down list. (Case No QPC-561-82560)

Anti-Executable Service

44059 Resolved an issue with the Anti-Executable Dashboard taking a long time to load when attempting to manage Anti-Executable products. (Case No. YCZ-851-87428)


Version 1.22.1110 (November 10, 2022)

Fixes

Imaging

44141 Resolved an issue where an extra column was displayed when viewing in 'Detailed View'.

44104 Resolved an issue where the Imaging utility crashed when an incorrect SFTP Server name was entered when trying to register cloud images.

44000 Resolved an issue where the 'Create Cloud Image' button was incorrectly displayed under 'WinPE Drivers' tab in the Imaging utility.

General

43996 Resolved an issue where, in a certain condition, nothing happens when choosing 'Yes' to evaluate Deep Freeze Cloud Ultimate for 30 days.

43995 Resolved an issue where an Active Directory administrator user gets logged out automatically in certain conditions.

43994 Resolved an issue where, after adding a Cloud or Active Directory Administrator user without enabling the 'Manage General Settings' feature, using this account to download from the console (for example, offline installer or utility) results in error and failure to download.


Version 1.22.1031 (October 31, 2022)

New Features

  • Support for macOS Ventura 13. Note: Starting from macOS Ventura, Full Disk Access should be enabled for Software Updater to be able to install, uninstall, and update applications. Refer to Knowledge Base for details on enabling Full Disk Access.

Fixes

WINSelect Service

44028 Resolved an issue where WINSelect Kiosk Mode removed an ampersand (&) character in the application path and replaced it with an extra space.


Version 1.22.1020 (October 20, 2022)

Fixes

Software Updater Service

43942 Resolved an issue where, after successfully installing 'Reader DC' application on the computer, 'Reader DC' was displayed as failed to install and update on the console.


Version 1.22.1014 (October 14, 2022)

New Features

  • Cloud Imaging

    Imaging service now supports the ability to access stored images from HTTP/S servers or SFTP servers during the imaging process (so access to the local Imaging Server is not required).


Version 1.22.0928 (September 28, 2022)

Fixes

Anti-Virus Service

Resolved an issue where Active Protection for Anti-Virus Cloud service could not be enabled.

43685 Resolved an issue where enabling the firewall in Anti-Virus resulted in being unable to connect to VPN if the connection is being made to an IPv6 address. (Case No. YVA-467-58534)

Applications

43858 Resolved an issue with missing Custom Apps and Scripts and being unable to copy those Custom Apps and Scripts to the site where they are missing.

General

43798 Resolved an issue where reports showed incorrect information of computers going into maintenance when computers were turned off and did not actually enter maintenance mode. (Case No. RNW-696-85881)


Version 1.22.0901 (September 01, 2022)

Fixes

Windows Updates

43594 Resolved an issue where, when approving updates under 'Windows Updates', the confirmation window displays incorrect patch name for some of the patches being approved. (Case No. OKI-574-19180)


Version 1.22.0826 (August 26, 2022)

Enhancements

  • New command lines when installing the Cloud Agent using the full installer enable the following:

    • Suppress Deep Freeze reboot and keep Deep Freeze in Thawed status after initial Cloud Agent/services installation.

    • Keep computers in Maintenance mode after initial Cloud Agent/services installation.

  • Applications: Ability to view all installed Applications on the selected computer through the 'Installed Applications' page under 'Inventory'.

  • WINSelect 8.61 hotfix release

Fixes

User Management

43474 Resolved an issue with user permission losing access to own Sites after being assigned a new Site.

Reports

43368 Resolved an issue with being redirected to the incorrect page when trying to View Installed Applications in the Inventory page.

WINSelect Service

43524 Resolved an issue where an application was allowed in WINSelect Kiosk and also set as 'Blocked' in the Applications at the same time. (Case No. PHW-338-33344)

43507 In Kiosk mode: Resolved an issue with network restrictions not working for Edge and Chrome browsers.

42906 Resolved an issue where WINSelect re-enabled features of Windows that have been disabled. (Case No. TDF-798-24050)

43009 Resolved an issue where WINSelect settings were not being applied to Windows 11 systems. (Case No. KDX-265-72756)

42657 Resolved an issue with being unable to hide the search bar exclusively without affecting the taskbar icons. (Case No. DVT-386-35483, ESS-630-23591)

MDM Service

43566 Resolved an issue where exported CSV report was missing the Serial Numbers column. (Case No. ZKC-776-29536)

43384 Resolved an issue with incorrect link for 'Apple Volume Purchase Program'. (Case No. QRB-473-10394)


Version 1.22.0825 (August 25, 2022)

Fixes

Software Updater Service

43459 Resolved an issue where installing custom apps through zipped file failed if installation required files from sub-folders.

43450 Resolved an issue where the 32-bit of Adobe Reader DC was being installed on 64-bit computers.


Version 1.22.0727 (July 22, 2022)

Note: Deep Freeze 8.63 supports Windows 11, which has been extensively tested without any known issues detected.

Fixes

Cloud Agent Service

43005 Resolved an issue with the 'Lock Keyboard and Mouse' restriction does not get applied to the built-in mousepad of a laptop. (Case No. VAP-107-47542)

42893 Resolved an issue where computers were being displayed as if they were still in maintenance mode even after the maintenance has been completed.

42659 Resolved an issue with failing to uninstall Cloud Agent from some Cloud Connector computers. (Case No. ISE-504-73025)


Version 1.22.0722 (July 22, 2022)

Enhancements

  • Software Updater Service

    • ‘Foxit Reader’ app is renamed to 'Foxit PDF Reader’.

    • 'AdoptOpenJDK JRE with Hotspot' is renamed to 'Eclipse Temurin JRE with Hotspot'.

    • Removed support for Silverlight and Sumatra PDF.

Fixes

Software Updater Service

  • Resolved an issue with failing to install the latest version of CCCP.

  • Resolved an issue with Software Updater being unable to install Dropbox when it takes longer than 10 minutes to install.

  • Resolved an issue where Custom App download failed if the download URL redirects multiple times.


Version 1.22.0718 (July 18, 2022)

Fixes

Anti-Virus Service

42763 Resolved an issue where the Anti-Virus subscription license for a computer that has been turned on (after being powered off for a long time) was displayed as expired even if the contract is still valid.


Version 1.22.0708 (July 8, 2022)

Enhancements:

  • SAML

    • Option to enable access to all Sites for newly created Just-in-Time provisioned users.

    • User rights can now be updated and changed after user role has been created and saved.

  • Custom Apps

    • Supports downloading using SFTP

    • Option to download .zip files as custom application; enable extraction of the compressed files and running the executable file.

  • Anti-Virus

    • Added warning notification when trying to disable the option to connect to the web server and preventing automatic download of definitions.

  • Security improvements for Cache Server.

Fixes

Software Updater Service

43060 Resolved an issue with the computer connecting to the machine goes to the IP instead (where IP and machine names specified for cache servers are present in the policy), resulting in Applications not being updated after scheduled Maintenance. (Case No. NCK-306-50791)

Reports

42668 Resolved an issue where reports exported into CSV listed data into single rows without correct rows/columns segregation. (Case No. PBJ-322-75160)

User Management

42955 Resolved an issue with Login Domain values for Azure SAML. (Case No. JNG-393-58157)


Version 1.22.0704 (July 4, 2022)

Fixes

Software Updater Service

43192 Resolved an issue where 32-bit Edge was installed on 64-bit Operating Systems, causing Microsoft Edge to stop working. (Case No. ACK-936-89254)


Version 1.22.0624 (June 24, 2022)

Fixes

MDM Service

43090 Resolved an issue where an error occurs when updating the device list after performing 'Update Token’ for iOS devices. (Case No. JZC-548-13781)

Anti-Executable Service

43151 Resolved an issue with being unable to remove files from the 'Policy Control List' tab.


Version 1.22.0621 (June 21, 2022)

Fixes

Cloud Console

43112 Resolved an issue where, some widgets under the Home page (for example, Deep Freeze) did not reflect the correct Computer status after the computers were removed through the console. (Case No. UDE-798-59830)


Version 1.22.0614 (June 14, 2022)

Fixes

MDM Service

43099 Resolved an issue where the apps page (to add the apps) for Android devices under Deep Freeze Mobile Device Management was empty. (Case No. IZF-933-12626)


Version 1.22.0610 (June 10, 2022)

Fixes

User Management Service

43079 Resolved an issue where new Deep Freeze Connector users, which need to be activated, were receiving only password reset emails, and not able to activate the account. (Case No. QYH-790-62731)


Version 1.22.0608 (June 8, 2022)

Fixes

MDM Service

40020 Resolved an issue where apps for iOS devices under Deep Freeze Mobile Device Management were not being updated even if the 'Automatically update app' option is enabled. (Case No. XHC-787-87602)


Version 1.22.0606 (June 6, 2022)

Fixes

WINSelect Service

43048 Resolved an issue with not being able to upload custom icons and wallpapers to WINSelect. (Case No. KBE-526-76054)


Version 1.22.0602 (June 2, 2022)

Fixes

MDM Service

37138 Resolved an issue where the 'Devices' page in Deep Freeze MDM was taking a long time to load. (Case No. LUV-280-13641)


Version 1.22.0513 (May 13, 2022)

Fixes

42898 Resolved an issue where, in a particular condition, Site switches back to the default Site when trying to access the Applications, Inventory, Imaging pages.


Version 1.22.0506 (May 6, 2022)

Enhancements:

  • Imaging

    • Option to choose the target disk drive to install the operating system when installing from the bootable USB drive.

    • For UEFI based systems, option now available to use product key stored in UEFI firmware. When selected, the OEM product key will be used and Windows will be activated after the Imaging process.

    • Supports offline installation of selected App Preset (under Post-Imaging Tasks) by downloading installers and scripts to the USB, which then can be installed after Imaging even when there is no Internet connection.

Fixes

Windows Updates Service

42795 Resolved an issue where Deep Freeze Cloud Dashboard Widget did not correctly reflect computers with Windows 11 in the Computers grid. (Case No. QGO-886-62558)

42607 Resolved an issue with the Windows Updates Dashboard and Windows Updates page taking a long time to load when there is a large number of computers (e.g. 1000+).

Imaging Service

42569 Resolved an issue where BCD entries without 'Description' information resulted in systems crashing.

42459 Resolved an issue where, using host names when performing Imaging through the console (WDS) showed error that the server was not reachable and was not able to continue

42448 Resolved an issue where, when editing or creating install settings, 'DNS Server' field under 'Domain’ category became a required field.

42122 Resolved an issue where the Cloud Agent was not reinstalled after the Imaging process was completed, resulting in the computers not reporting to the console after Imaging.

Power Save Service

42616 Resolved an issue where trying to install Faronics Power Save Cloud put the computer in a boot. (Case No. RGJ-680-98727)


Version 1.22.0418 (April 18, 2022)

Fixes

Software Updater Service

42714 Resolved an issue where outdated Microsoft Edge app did not display outdated status under Applications, even if the latest version is available.


Version 1.22.0325 (March 25, 2022)

Fixes

42575 Resolved an issue where Administrator accounts that were created prior to the new Ticketing feature did not have Ticketing service enabled by default. (Case No. UQF-846-93156)

42007 Resolved an issue where online computers redirected to 'deepfreeze.com' (instead of 'www.deepfreeze.com'), resulting in the computers not responding to commands sent from the Deep Freeze Cloud console. (Case No. QSM-957-35730)

42006 Resolved an issue where Deep Freeze Cloud could not send WOL task to computers showing offline status through the Computers page, displaying 'Failed. Computer was not available to perform this task.' error message. (Case No. WWT-529-39130)


Version 1.22.0318 (March 18, 2022)

New Feature

Introducing the new Ticketing functionality

  • Manage IT support tickets from the new Tickets page.

  • Tickets can be created by End Users by filling out a form via the Windows Notification bar or by Administrators using the Tickets page.

  • Administrators can choose to receive email alerts when a ticket has been submitted by enabling the “Receive Ticketing Alerts on Email” option within the User Profile.

  • Enable the Tickets service in the policy to allow End Users to submit support requests via the Windows Notification Toolbar.

  • End Users can receive email alerts when a Ticket is created and as the Ticket enters different statuses.

  • Remote Connect to a computer via the Tickets page.

  • Assign a Ticket to one or multiple Administrators.

  • Export a report of all Tickets to a CSV file.

  • Included in the Ultimate bundle or try it free for 30 days


Version 1.22.0311 (March 11, 2022)

Enhancements

  • New Mac Software Updater Service (for HFS+ computers) Installing, updating, or uninstalling your favorite apps can now be done on the fly from the Applications page. Simply enable the Software Updater service in your Mac policy.

  • Faster Mac Agent Communication (for HFS+ computers) After Mac Cloud Agents are upgraded for HFS+ computers, the agent will switch to using WebSocket communication technology between the client and the Cloud server for faster execution of actions and tasks.

Fixes

Software Updater Service

42372 Resolved an issue where the status for Software Updater Service was not correctly displaying in the console although the service is running. (Case No. ACT-942-40999, RSM-265-71621)

42298 For Mac: Resolved an issue with being unable to install or upgrade Evernote application on Mac computers.

Deep Freeze Mac Service

42373 Resolved an issue with maintenance tasks not starting according to schedule when updating the Cloud Agent for Mac. (Case No. OFQ-340-21259)


Version 1.22.0309 (March 9, 2022)

Fixes

MDM Service

42443 Resolved an issue where enrolling iOS devices in Deep Freeze MDM failed due to an 'Invalid Profile' error. (Case No. RQR-914-48198, AZC-381-97281, NRN-189-89512)


Version 1.22.0307 (March 7, 2022)

Fixes

Software Updater Service

42416 Resolved an issue where certain applications (such as Java, Trillian, RoboForm, Slack) included in the preset app package were not installed during the Imaging process.


Version 1.22.0225 (February 25, 2022)

Enhancements

  • WINSelect Service

    • Support for Windows 11.

    • Support for Microsoft Edge browser.

    • Kiosk Mode Browser Support: In addition to Edge, Google Chrome and Firefox are now supported if set as default.

    • Kiosk Mode Applications: When adding applications, you can now allow other applications to run from the folder designated in the Application Path.

  • Remote Connect Only Administrator: Users assigned with this permission can now be optionally designated to perform Deep Freeze Actions available on the Computers page.

Fixes

WINSelect Service

42211 Resolved an issue where the Computers page got stuck in the 'Loading' stage if group name contained the double quote character ("). (Case No. BGG-689-91192)

42095 Resolved an issue where Microsoft Edge would not launch on computers with WINSelect enabled. (Case No. XUG-506-79399, MBW-915-46473)

39920 Resolved an issue where Logitech Spotlight device did not work on computers with WINSelect installed.


Version 1.22.0218 (February 18, 2022)

Enhancements

  • New Mac Software Updater Service Installing, updating, or uninstalling your favorite apps can now be done on the fly from the Applications page. Simply enable the Software Updater service in your Mac policy.

  • Faster Mac Agent Communication Once Mac Cloud Agents are upgraded for APFS computers, the agent will switch to using WebSocket communication technology between the client and the Cloud server for faster execution of actions and tasks.

  • Anti-Executable Dashboard Violations History widget adds a new 'Violations' column that displays the total number of violations per day.

Fixes

Anti-Executable Service

40826 Resolved an issue with the Anti-Executable Dashboard taking a long time to load or sometimes not loading at all when using Edge or Chrome browsers. (Case No. AE: KRT-599-30505)


Version 1.22.0209 (February 09, 2022)

Fixes

42186 Resolved an issue with error '404 Page not found' when trying to create a new group or edit a group. (Case No. EVI-764-73873, VYE-724-86360)


Version 1.22.0204 (February 04, 2022)

Fixes

42081 Resolved an issue where, applying a new policy with a different maintenance mode on top of an existing policy with a maintenance task scheduled caused computers to remain in Thawed status after the maintenance period. (Case No. CZP-364-72282)


Version 1.22.0203 (February 03, 2022)

Fixes

41856 Resolved an issue with a lag between the correct status of Deep Freeze on computers and update status displayed on the Cloud console. (Case No. PCI-784-90963).


Version 1.22.0117 (January 17, 2022)

Fixes

42057 Resolved an issue where trying to access Online Help pages (for some services) from the non-English interface was being redirected to the Online Help in English.


Version 1.22.0112 (January 12, 2022)

Fixes

Imaging Service

42025 Resolved an issue where trying to create 'Install Settings' failed if the Admin Name used for 'Domain Admin User Name' field contained a period (.) symbol. (Case No. YZO-988-13845)

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