Getting Started with Faronics Remote

Faronics Remote allows IT administrators to securely access and manage their computers from anywhere using a web-based cloud console. Whether you need to provide remote support, troubleshoot issues, or deploy updates, Faronics Remote offers seamless connectivity with multiple remote access options, including Remote Pro, RDP, and VNC.

This guide will walk you through the setup process, including policy configuration, agent installation, firewall requirements, and advanced deployment options. If you’re evaluating Faronics Remote inside Deep Freeze Cloud, this resource will help you get up and running quickly with the right configuration for your environment.

Follow the steps based on whether your account is on Server 21 or another Deep Freeze Cloud server to ensure a smooth setup process.

• Getting Started with Faronics Remote

  • My Account is on Server 21

  • Yes - I am on Server 21

  • No - I am NOT on Server 21

• Remote Setup

  • Network/Firewall Requirements

  • Installation by MSI

  • Installation by Full Installer

  • Enabling VNC after Agent Installation

  • Install UltraVNC Viewer

  • Install Agent without Rebooting

  • Reboot Required for Installing Faronics Remote