On Demand Cloud Relay Configuration (Optional)

The Cloud Agent installed on the computers report to the Cloud Relay. The Cloud Relay reports to the Deep Freeze Cloud. Real-time Deep Freeze actions can be performed on the computers through the Cloud Relay.

The following two methods are available to identify the Cloud Relay:

• Specify the Cloud Relay IP, which must be static.

• Specify the Cloud Relay Name, in which case the IP can be dynamic (if valid DNS name resolution is available as part of the domain infrastructure).

When the Cloud Relay is behind a firewall or a NAT (network address translation) router, the firewall or router must be configured to allow traffic to pass through to the Enterprise Console. Depending on the firewall or router, computers may need to be configured with the IP address of the firewall so that traffic can be forwarded.

Deep Freeze automatically configures the required exceptions in the Windows Firewall. It is not required to configure the Windows Firewall manually.