# Incident Reporting Service

Incident Reporting Service allows students to anonymously report bullying incidents on computers managed with Deep Freeze Cloud.

To add Incident Reporting to the Policy, go to *Add Policy > Deep Freeze Windows* > *Incident Reporting* > select *Enable (install and inherit settings from Faronics Default policy)* or *Enable (Install and use below settings)*. Selecting this option installs Incident Reporting on all computers using this Policy.

{% hint style="info" %}
Selecting *Enable (install and inherit settings from Faronics Default policy)* or *Enable (Install and use below settings)* installs Incident Reporting on the computers whenever the computers check-in. The computers check-in based on the heartbeat specified in [Cloud Agent Settings](/deep-freeze-cloud/using-deep-freeze-cloud-console/general-settings/cloud-agent-settings.md).

* Enable (install and inherit settings from Faronics Default policy) – installs the service and inherits settings from the Faronics Default policy. Selecting this option saves time in configuring all the policy settings. Selecting this option makes the settings for the current policy read-only.
* Enable (Install and use below settings) – installs the service and uses custom settings. Selecting this option will allow you to customize the settings for this service in the current policy.
* Disable will not install the service or will uninstall the service from the computers whenever the computers check-in.
  {% endhint %}

## Configuring Incident Reporting

The following configuration options are available:

* Anonymous Reporting – select this option to ensure all Incident Reporting reports are anonymous. User name or computer name will not be collected.
* Non-anonymous Reporting (Collects User Name and Computer Name along with the incident) – select this option to collect the user name and computer name.
  * Also allow anonymous reporting – select this option to optionally allow anonymous reporting.

### Display Incident Reporting Form

The Incident Reporting Form can be displayed in the following three ways:

* Open the form as user logs in – select this option to display the form immediately when the user logs in.
* Display the form x minutes after the user logs in – specify the value for x. The maximum value is 60 minutes.

The user at the computers can still launch the Incident Reporting pop-up from the system tray.

### Incident Reporting Form Content

* Add Content – add a description that will pop-up on the computer.
* Add Help Text – add additional description like a help text or a warning.

### Notification Settings

* Email submitted forms to – specify the email address for the user who will receive Incident Reporting reports. You can specify multiple email addresses by adding a comma between the addresses.

To view the Incidents Summary for Incident Reporting Service, go to [Incident Reporting](/deep-freeze-cloud/using-deep-freeze-cloud-console/reports/incident-reporting.md).


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