Insight Cloud Service (Mac)

This feature is only available for organizations using WebSocket.

Insight Cloud Service (Mac) is supported on macOS Big Sur and later versions (on Apple Silicon and Intel architectures).

To add Insight Cloud to the Policy, go to Add Policy > Deep Freeze Mac > Insight > select Enable (Install).

Selecting this option installs Insight Cloud on all computers using this Policy.

Selecting Enable (Install) installs the Insight Cloud service on the computers whenever the computers check in.

Selecting Disable uninstalls the Insight Cloud service from the computers whenever the computers check in or goes into Maintenance mode.

Installation Mode – Select whether to install Insight Teacher or Insight Student.

Admin Settings

Configure the following settings:

Admin Password – Enter an Admin Password. The Admin Password allows access to the Administrator Settings in the Teacher or Student console.
Insight Cloud Server – Select the region.
Private Mode – Private mode ensures Teachers can only view and add Students whose devices share the same access token. When enabled, specify an access token.

Configure the following settings:

Class ID – Specify the default Class ID. Note: Make sure the Class IDs for both Teacher and Student match to ensure the Student appears in the Teacher console.
Allow to change class ID – When selected, Students will have the option to change Class IDs and join another class, and also be able to leave the Teacher channel at any time.
Hide system tray icon – When selected, this option configures Insight Student to hide its icon on the system tray.
Allow web limiting (installs browser extension) – When selected, this option will install the browser extensions on the Student computers.
- Track Web History – When selected, this will enable tracking the web history on Student computers. This field is available only when Install Browser Extension option is selected.
Monitor keystrokes – When selected, this option enables the Teacher to monitor and log keystrokes from Student computers.
Ask for Student permission for Screenshots, Screen Sharing, and Remote.
Enable Wi-Fi restrictions – When selected, this option controls and limits which wireless networks a device can connect to. When enabled, specify the authorized SSIDs.
- Authorized SSIDs – Specify the SSIDs.

Configure the following settings:

Class ID – Specify the default Class ID. Note: Make sure the Class IDs for both Teacher and Student match to ensure the Student appears in the Teacher console.
Teacher Password – When selected, Teachers will be required to enter a password to access Insight Teacher.

Insight Connector acts as the agent that allows Teacher and Student computers on different VLANs or subnets to be able to communicate.

Last updated 12 days ago