2-Factor Authentication (2FA)

2-Factor Authentication (2FA) is an identity and access management security method that adds an extra layer of security for your Deep Freeze Cloud account.

Enabling 2-Factor Authentication requires you to enter your password.

When enabled, all users in the Organization logging in to Deep Freeze Cloud will need to enter a six-digit verification code (received through email).

Only users with Super Administrator and Administrator permission rights can enforce 2-Factor Authentication for the Organization.

Enabing 2-Factor Authentication

Complete the following steps to enable 2-factor authentication:

1. Go to User Management.

2. Click 2-Factor Authentication > Enable.

3. Enter your password to enable 2-factor authentication. Note that this will enable 2-factor authentication for all users in this Organization.

4. Click Enable.

Once enabled, users will be sent a 6-digit code through email, which they will need when signing in to Deep Freeze Cloud.

During sign-in, users have the option to Trust This Computer. When this option is selected, users will not be asked for a verification code when signing in for 30 days.

When the global 2-Factor Authentication (2FA) is enabled for the whole Organization, the option to enable/disable the 2-Factor Authentication under My Profile is disabled.

Disabling 2-Factor Authentication

Complete the following steps to disable 2-factor authentication:

1. Go to User Management.

2. Click 2-Factor Authentication > Disable.

3. Enter your password to disable 2-factor authentication.

4. Click Disable.

When the global 2-Factor Authentication is disabled for the whole Organization, the settings in the 2-Factor Authentication under My Profile is retained and can be configured.