iOS

You can perform the following actions:

• Adding iOS Apps

• Configuring iOS Apps

• Removing iOS Apps

Adding iOS Apps

Apps for iOS devices can be added through:

• VPP (Volume Purchase Program)

• Adding Apps from the Apple App Store

• Adding in-house iOS Apps

VPP (Volume Purchase Program)

Apple's Volume Purchase Program for businesses or education allows you to assign and remove app licenses to iOS devices using the managed distribution feature of VPP. If you are enrolled in Apple's Volume Purchase Program, you can retrieve your managed distribution token from the Volume Purchase Program portal.

To set up:

1. Sign in to your Apple Volume Purchase Program for business or education.

2. Download and save the VPP service token file, found on the VPP purchases page.

3. Upload the VPP service token file to Deep freeze MDM using the Add Token button above.

Note: if you purchase licenses from Apple after adding your token, you will need to click the Sync with Apple button above to make Deep Freeze MDM aware of the change.

Device-based app assignment

Assign VPP licenses and apps to devices. An Apple ID is not required and VPP invites will not be sent to devices for licenses that allow device assignment. This feature requires iOS 9 or higher.

If this option is not enabled, VPP licenses and apps will assigned to Apple ID accounts. User will be required to enter their Apple ID information on the iOS device before apps are deployed. Using this method benefits deploying where users have more than one device. A single device license will be shared across all devices using the same Apple ID.

If you change this setting existing license assignment will remain in place.

Adding Apps from the Apple App Store

To add apps through the Apple App Store:

1. Select the iPad Apps or iPhone Apps tab depending on what app type you want to add.

2. Use the Store field to select which country's app store you want to acquire apps from.

3. Enter a search string into the Search Terms field, then click Search.

4. A list of apps is displayed matching the search string.

5. Scroll through the list of apps. When you locate an app you want to add, click the associated Add button.

Adding in-house iOS Apps

There are two ways to upload an in-house app: provide an IPA file (an archive file for your app), or a manifest URL (the location of metadata associated with your web application).

1. To upload an IPA file:

   1. Select Upload an IPA, then click Add.

   2. In the Add Source window that opens, click Browse. Use the browser window to locate and select the app's IPA file.

   3. Click OK.

2. To enter a manifest URL:

   1. Select Specify a manifest URL, then click Add.

   2. In the Add Source window that opens, enter the URL of the web app manifest.

   3. Click OK.

3. Configure the app settings as required.

4. Check that the displayed app properties look correct. Click Save to add the app.

Configuring iOS Apps

To configure apps, click Manage Options and Configurations and configure the app settings as required. Alternatively, click on the app name to display the app details and click on the Options tab and Configurations tab to configure the app settings.​

1. Click Manage Options and Configurations and configure the app settings as required:

   • Options

     • Automatically update app – Select this option to automatically detect and install updates for this app on managed devices. Any updates to the app's description, logo, version number, and other properties will be automatically reflected in the MDM console. Note that unmanaged instances of the app, such as those installed before the app was added to the MDM, will not be updated. This option is not available for in-house apps (apps not acquired from the Apple App Store).

     • Manage app (if currently installed as unmanaged) – Select this option to enable the MDM to manage all instances of the app on managed devices, regardless of whether the app was already installed on the device when it was added to the MDM. If this option is not selected, instances of the app that were installed before the device/app was added to the MDM will remain unmanaged.

     • Remove app when Deep Freeze MDM profile is removed – Select this option to automatically remove the app from managed devices if the app is removed from the MDM. Note that unmanaged instances of the app, such as those installed before the app was added to the MDM, will not be removed.

     • Prevent backup of the app data to iCloud or iTunes – Select this option to prevent the app's data from being backed up to iCloud or iTunes.

     • Allow Autonomous Single App mode – Select this option to enable the Single App mode. When you launch the app with this option enabled, you need to tap on the screen three times to enable Single App mode. The device will be locked down to the app. To disable Single App mode, tap on the screen three times.

   • Configuration

     • Add Values – Select tis option and click Add. Specify the Key, data Type (string, integer, or boolean), and the Value. Click Add when finished. Click on the pencil icon under the Actions column to edit a Value, or the X icon to delete a Value.

     • Choose XML File – Select this option and click Choose File. Select the .xml or .plist file and click Open.

Removing iOS Apps

To remove apps:

1. Click on the app name to open the app details.

2. Click Delete.

3. Click Yes in the confirmation prompt to confirm the operation.

Alternatively, you can click on X icon under Action to delete an app.