Portuguese

Chinese German Spanish Faronics Deploy Documentation Japanese Portuguese

Deploy Home Deploy Sign in Submit a ticket

Deploy Home Deploy Sign in Submit a ticket

Portuguese

Chinese German Spanish Faronics Deploy Documentation Japanese Portuguese

À propos de Faronics Deploy
Faits saillants
- Top 10 des sujets tendance
- Quoi de neuf ?
Guide de démarrage
- Guide de démarrage rapide
  - Configurations système
  - Initial Setup and Configuration
    Sign Up - Create a Faronics Deploy Account
    Download and Install Deploy Agents
    Windows Install Guide
    Mac Install Guide
    Login to Deploy for the First Time
    Configure User Profile and Organization Settings
    How to Configure your User Profile
    How to Configure your Organization Settings
    Add Administrators - Invite your Team and Assign Roles
- Navigating the User Interface
Feature Definitions and Glossary
Action Toolbar
App Preset
Custom App
Policies (Windows)
Policies (macOS)
Policy Update Mode
Application Management
WINDOWS UPDATES
- Navigating the Windows Updates Control Grid
Manual Windows Updates Approval
Automated Windows Updates Approval
OS DEPLOYMENT
OS MANAGEMENT
OS Management Overview
Create a Configuration
Apply a Configuration to a Group of Computers
Custom Scripts - PowerShell, VB, Batch, Executable [.exe]
- Custom Scripts Library
  Quick Guide to Self-Hosting Custom Scripts
  Send Message
  Rename Multiple Computers
  Show All Notification Icons
  Hide Task View
  Hide Recent Apps
  Hide People Taskbar
  Disable Cortana
  Google Chrome Ad Blocker Extension
  Create a Custom Script to Install any Google Chrome Extension
  Uninstall Windows Updates
  Auto Logon
  Disable the UltraVNC System Tray Icon
  Install Printer Driver Silently
Policies - Scheduling and Automation
ANTI-VIRUS & FIREWALL
- Faronics Anti Virus & Firewall Protection Configuration
Upgrade Anti-Virus Software
Restore or Delete Quarantined Files
INVENTORY
ANALYTICS
- Usage Statistics Reports
REMOTE ACCESS - RDP / VNC
TASKS
- Task History
Help Desk Tickets
User Management
Organization Settings
- 2FA - Two Factor Authentication
- Accessibility

Powered by GitBook

On this page

Help Desk Tickets

Ticket Actions

PreviousTicketing Emails NextCreate a Ticket

Last updated 2 years ago

Create a Ticket

Add a Note to a Ticket

Assign Ticket (To a User)

Assign Owner (To a Ticket)

Change Status of a Ticket (Open, In Progress, Closed)

Download a File Attached to a Ticket

Export a Report of All Tickets to a CSV File

Remote Access a Computer via a Ticket