# Vue des tickets

La vue des tickets vous permet de visualiser les rapports de tous les tickets du système (actifs et fermés), d'effectuer une action sur les tickets comme le changement d'état (ouvert, en cours, fermé), et d'exporter les rapports vers un fichier CSV.

![Vue des tickets](/files/Yr2hHNUzgqtgcb4MtwOU)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.faronics.com/faronics-deploy-docs/get-started-1/user-interface/deploy-user-interface-views/tickets-view.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.