# Deep Freeze Utilities

## One Time Password Generator

A One Time Password (OTP) Generator is useful when a Deep Freeze password is lost or if a password was not specified in Policy for the Deep Freeze Cloud Service. An OTP Generator can also be used to provide access to a computer for a user performing maintenance duties without requiring to know the permanent Deep Freeze password.

To create an OTP, complete the following steps:&#x20;

1. Log in to Deep Freeze Cloud Console.
2. Go to the *Utilities* page.
3. Click *Generate* for the One Time Password Generator.
4. Select either *Password valid for one use only* or *Password valid for multiple uses*. All OTPs expire at midnight on the day they were created, regardless of type.
5. Enter the OTP Token from the computer that requires the OTP into the *Token* field.
6. Click *Generate*.

{% hint style="info" %}
The Deep Freeze Command Line interface does not support the use of One Time Passwords.
{% endhint %}

## MSI Packager

The Deep Freeze MSI Packager allows you to transform the Deep Freeze Workstation Install Program (DFWks.exe) file available with the Deployment Utility into a Windows Installer (.MSI) file format for deployment with Active Directory.

Complete the following steps to convert a Deep Freeze Workstation Install Program into a Windows Installer:&#x20;

1. Log in to Deep Freeze Cloud Console.
2. Go to the *Utilities* page.
3. Click *Download* for the MSI Packager.
4. Unzip the MSI packager and extract to a location on your computer.
5. Double-click the MSI Packager application in the 32-bit folder (to create a 32-bit MSI file) or in the 64-bit folder (to create a 64-bit MSI file).
6. Configure the following settings:
   * Package Name – specify a name of the MSI package.
   * Deep Freeze Installer file – enter the path or browse to select the Deep Freeze Workstation Install Program (DFWks.exe).
   * Location to Save MSI File – enter the path of browse to select the location to save the MSI file.
7. Select *Accept terms and conditions*.
8. Click *Convert to MS*I.

You can now deploy the MSI file to computers on your network from the Deep Freeze Cloud Console.

## On Demand Cloud Relay&#x20;

The On Demand Cloud Relay allows the Deep Freeze Cloud Console to perform real time actions on your computers.

Complete the following steps to install the On Demand Cloud Relay:

1. Click *Utilities*.&#x20;
2. Click *Download* for the *On Demand Cloud Relay*.
3. Double-click the *On Demand Cloud Relay*. Click *Next*.&#x20;
4. Accept the License Agreement. Click *Next*.&#x20;
5. Specify your email and password used to log on to the Deep Freeze Cloud Console. Click *Install*.
6. Click *OK*.&#x20;

{% hint style="info" %}
Install the On Demand Cloud Relay on any computer on your network. Make sure the computer is on the same subnet as the Deep Freeze Enterprise Console. If you have multiple subnets and they are not configured to communicate with each other, you must install one On Demand Cloud Relay per subnet.&#x20;
{% endhint %}


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