# (REMOVE) 2-Factor Authentication (2FA)

2-Factor Authentication (2FA) is an identity and access management security method that adds an extra layer of security for your Deep Freeze Cloud account.

Enabling 2-Factor Authentication requires you to enter your password.

When enabled, all users in the Organization logging in to Deep Freeze Cloud will need to enter a six-digit verification code (received through email).

{% hint style="info" %}
Only users with Super Administrator and Administrator permission rights can enforce 2-Factor Authentication for the Organization.
{% endhint %}

#### Enabing 2-Factor Authentication

Complete the following steps to enable 2-factor authentication:

1. Go to *User Management.*
2. Click *2-Factor Authentication > Enable*.
3. Enter your password to enable 2-factor authentication.\
   Note that this will enable 2-factor authentication for all users in this Organization.
4. Click *Enable*.

Once enabled, users will be sent a 6-digit code through email, which they will need when signing in to Deep Freeze Cloud.

{% hint style="info" %}
During sign-in, users have the option to *Trust This Computer*. When this option is selected, users will not be asked for a verification code when signing in for 30 days.
{% endhint %}

When the global 2-Factor Authentication (2FA) is enabled for the whole Organization, the option to enable/disable the 2-Factor Authentication under *My Profile* is disabled.

#### Disabling 2-Factor Authentication

Complete the following steps to disable 2-factor authentication:

1. Go to *User Management.*
2. Click *2-Factor Authentication > Disable*.
3. Enter your password to disable 2-factor authentication.
4. Click *Disable*.

When the global 2-Factor Authentication is disabled for the whole Organization, the settings in the 2-Factor Authentication under *My Profile* is retained and can be configured.


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